Jobs and Careers

easy-forex^® welcomes applications from candidates interested in working with us, even if your background does not match any positions available on this site. Please note that applications will only receive a reply if scheduling an interview is deemed appropriate.

Regional Marketing Manager (RMM), India

Overall Purpose of Role:

To drive marketing strategies and marketing communication efforts to the Area/Region of responsibility including Sales and Dealing Room while ensuring that the Area understands the available products, solutions, offerings and activities. The primary goals are to influence the consumption of trading, drive the reputation of easy forex and help propel a culture of trading.

In this role, you will be part of a cross-functional team of discipline experts including brand, PR, direct/online marketing and research, creating integrated marketing campaigns that shape audience perceptions. Additionally, you may interface with advertising and media agencies, internal communication team, leading efforts on advertising development and execution of various campaigns. You will also be working with the HQ advertising team to ensure local market implementation of global advertising campaign.

Main Activities and Responsibilities

• Marketing Communications Leadership

• Creation, Execution and Management of marketing initiatives

• Marketing Results and Business Accountability

• Collaboration & Partnership

• Functional Excellence

• Agency Management

• leading the integrated marketing and communications initiatives, planning and execution in Region of responsibility

• ensuring maximum impact of marketing through deployment of HQ initiatives

• ensuring that Regional needs will be addressed within local or global campaigns and also for enabling effective delivery of such

• marketing performance management and for the on-going optimization of marketing resources in the Region

• marketing budget allocation

• regional coordination, communication and overall management of regional community. RMM is the leader of the marketing and communications community in the Region

Additional Requirements

• Build and Execute Regional Marketing and Communication Strategy and Plans
  Build and Manage in partnership with Regional manager the overall Marketing and Communications Strategy while aligning as appropriate the global Marketing and communications Strategy.
  Build and execute the regional Marketing and Communication foundation by developing a regional marketing plan and work back schedule for all communications which align to the global marketing plan and work back schedule but customized to fit the local needs within the market.
  Build and Execute timely and targeted Marketing Programs, packaging and messaging thru the communication Engine that exceed the Community and Field Expectations.

• Build a Solid Image and Trust of easy forex organization. Execute easy forex Branding in Region
  Own driving the communications that support the value proposition and brand in the region of responsibility whilst aligned with Global Strategy. Build brand preference across consumer services and products.
  Brand Stewardship: Provide strong Regional Brand Management & Stewardship for to ensure that all marketing touch points deliver a seamless and compelling customer experience, and that the experience with our brand accrues to the overall Brand Value Proposition, Brand Identity and Brand DNA.

• Influence consumption of Trading with the field
  Drive Regional Field Marketing and Communications.
  Drive all marketing activities to support the team of the region and prioritize the marketing and communications activities to support execution excellence.
  Build, Manage and execute internal (focus on internal cross-group communication) and external communications, working closely with HQ, to drive appropriate messaging.
  Ensure consistent messaging across region and where appropriate, aligned with global messaging, but customized for region.
  Manage ongoing and ad hoc communications to Sales, Dealers and External Audience.
  Research document and work with Region Managers to employ the appropriate marketing levers for the message. Guide segmentation and targeting.

• Create and Execute Regional Campaigns and Promotions in Area
  Implement area-specific Marcom promotions, events and programs to influence and increase area trading consumption. Where WW programs are developed, assess applicability of promotions and events to determine appropriateness and drive application
  Work in partnership with Area Manager
  Drive awareness of product sales, marketing and services readiness end to end

• Regional Infrastructure Development and Maintenance
  Alias and organization chart creation, maintenance

Other Features of Job (travel, hours of work, working conditions etc)

• 0900 – 1800 Monday to Friday, Role of Trust which ,may include overtime/weekends as part of the job

• On call as and when required.

Location: Limassol, Cyprus or as specified for Region of Responsibility
Send email to jobs-hq@easy-forex.com, attaching your CV

Account Service Manager, Indian speaking

Overall Purpose of Role:

Overall responsible for the company’s client base in all sales aspects (generating and, retaining clients as well as following up on client issues), customer service and administration generated by sales activity.

Main Activities and Responsibilities

• Handling new client leads (first contact) daily

• Continued follow up on contacts with prospects as clients

• Effectively handle the existing client base (general customer service assistance and dealing with issues and complaints)

• Always update the client database to ensure accurate client information and contact details

Additional Requirements

• Microsoft Office (Word, Excel, Power Point)

• Networking skills

• Native Indian, fluent in English (additional languages will be considered as an advantage)

Other Features of Job

• Location: Limassol, Cyprus

Education, Qualifications and Training

Preferred:

• Associate Diploma/ HND or equivalent (Business, Finance, Economics or other relevant)

• Excellent Computer training – Microsoft Office (Intermediate Level)

• Languages: Indian and English are a must

Experience

Essential:

• 1-2 year experience in a sales environment preferably in the financial sector

• Recruitment of affiliates off & on line

• B2B experience

Work Based Competencies

Essential:

• Excellent Communication skills (over the phone, one on one and in writing)

• Excellent networking skills

• Very good organizational and administration skills

• Computer literate

Behavioural Competencies

Essential:

• Excellent communicator

• Strong influencing skills

• Ability to work alone and hit deadlines and targets

• Goal oriented

• Driven

• Good analytical skills

• High level of integrity

The position offered involves residence in Cyprus.
Send email to jobs-hq@easy-forex.com, attaching your CV

Customer Support Representative, Chinese speaking

Overall Purpose of Role:

Overall responsible for providing after-sales support to clients who have activated their trading accounts.

Main Activities and Responsibilities

• Responding to client requests and questions via phone, chat and email

• Assisting with any and all after-sales issues, which may include; collecting documents, withdrawals, deposits, funds transfers, account creations, trading issues, etc.

• Assisting with client training and guiding them in learning how to operate the trading platforms

• Coordinating with the sales team and other relevant departments to properly and effectively assist clients

• Other duties as required (sales performance reports, administrative tasks)

Additional Requirements

• Associate Diploma/ HND or equivalent (Business, Finance, Economics or other relevant)

• Microsoft Office (Word, Excel, Power Point)

• Native Chinese, fluent in English (additional languages will be considered as an advantage)

Other Features of Job

• Location: Limassol, Cyprus

Education, Qualifications and Training

Preferred:

• Bachelor’s Degree or equivalent

• Multiple Languages

Experience

Essential:

• 1-2 year experience in a customer service/support role, that involved both written and oral customer interaction

Work Based Competencies

Essential:

• Ability to communicate effectively, both verbally and in writing

• Ability to think quickly and logical to diagnose customer problems

• Excellent administrative & organizational skills

• Excellent prioritization skills

• Excellent Microsoft Office Skills – Outlook, Excel, Word, etc.

Behavioural Competencies

Essential:

• Excellent communicator

• Ability to work with patience and courtesy

• Work well under pressure

• Driven

• Attention to detail

The position offered involves residence in Cyprus.
Send email to jobs-hq@easy-forex.com, attaching your CV

SEM Manager

Overall Purpose of Role:

Responsible for effectively leading the Search Engine Marketing (SEM) team within easy-forex^®

Main Activities and Responsibilities

• Implementing SEM campaign strategy in order to optimize results based on specific budgets and objectives

• Writing and testing ad copies to ensure optimum click-through rates and select keywords for SEM campaigns on Google, Baidu and other PPC ad programs

• Using conversion and ROI tracking systems for PPC

• Utilizing campaign management tools and data modelling to maximize PPC campaign performance

• Monitoring campaign results, analyse and optimize key metrics (CPAs, CTRs, Profit Margins and ROI)

• Researching and implementing latest industry trends and best practices

• Landing and Website Page Optimisation

Other Features of Job

• Location: Limassol, Cyprus

Education, Qualifications and Training

Preferred:

• Relevant degree or equivalent

Experience

Essential:

• A minimum of 6 years full time SEM/SEO experience , out of which, at least 2 as a manager for a company

• Experienced with an annual budget of at least 3 million Euro

• Highly online competitive experience

• Knowledge of SEM trends, methods and best practices

• Experience with primary and second tier search engines, Baidu’s nice side

• Proficiency in landing pages and web design

• Holistic understanding of how Websites and search engines work and how to maintain and improve traffic

• Experience with Google tag manager

• Experienced in utilizing analytics tools to analyse online marketing campaigns in order to improve ROI

• Ability to monitor quality assurance of SEM advertising presentation across key engines, website link checking and landing page functionality

Work Based Competencies

Essential:

• Excellent verbal and written communication skills

• Financial awareness and good budgetary abilities

• Excellent understanding of ecommerce practices

• Managing

Behavioural Competencies

Essential:

• Excellent attention to detail and analytic mind-set

• Excellent multitasking abilities

• Good organizational skills

• Self-Starter

• Creative flair

• Team spirit

The position offered involves residence in Cyprus.
Send email to jobs-hq@easy-forex.com, attaching your CV

Quality Assurance Engineer

Overall Purpose of Role:

To plan and test scenarios and cases in parallel with the development flow by being also involved in the early technical design discussions and business reviews in order to fulfil quality requirements for our products.

Main Activities and Responsibilities

• Review business requirements and technical design documentation
• Develop and maintain test scenarios and test cases to ensure that what is delivered is consistent with internal client requirements
• Conduct tests as appropriate, (for example, Unit Testing, Integration Testing and Behavioural / Acceptance Testing)
• Report bugs, re-test and close bugs
• Streamline test scenarios
• Participate in technical scope and deliverables meetings
• Participate in business reviews of requirements where appropriate
• Maintain QA documentation at a detailed level

Additional Requirements

• Background in financial services or FX would be ideal. Experience from another industry would also be considered.
• Website QA or development experience
• Experience in PhPUNit, SeleniumHQ and LAMP
• Fluent in English (spoken and in writing)

Other Features of Job

• Location: Limassol, Cyprus

Education, Qualifications and Training

Preferred:

• Diploma or degree in computer science, engineering or equivalent

Experience

Essential:

• At least 2 years of experience in a QA or similar role
• Prior financial trading firm experience and/or familiarity with option pricing mode

Behavioural Competencies

Essential:

• High level of integrity
• Ability perform under pressure
• Team player
• Flexible
• Excellent communication skills

The position offered involves residence in Cyprus.
Send email to jobs-hq@easy-forex.com, attaching your CV.

Dealer, Chinese speaking

Overall Purpose of Role:

Directly responsible for quoting prices and offering up to date, accurate information to clients wishing to trade.

Main Activities and Responsibilities

• To service clients with regards to their trading needs
• To update market information on the easy-forex^® Trading Platform
• Company Dealing System Maintenance
• To assist clients with queries regarding trading
• Internal services: To provide market information to sales and other colleagues

Additional Requirements

• Languages

Other Features of Job (travel, hours of work, working conditions etc)

• Work on shifts, Role of Trust
• On call as and when required
• Location: Limassol, Cyprus

Education, Qualifications and Training

• BSc degree in Finance or Economics (related experience could overcome the need for this)

Experience

• At least 2 years experience in a financial organization

Work Based Competencies

• Excellent numerical/mathematical abilities
• Excellent oral and written communication skills
• Excellent computer skills
• Must be able to adopt sales techniques (previous sales experience is desirable)
• Very good analytical skills
• Native Chinese and fluency in English is a must

Behavioral Competencies

• Very Good communicator
• Detail focused and thorough
• Energetic and Flexible
• Punctual
• Driven and confident
• Works well under pressure
• Good Influencing skills
• Good team player
• Task focused in an open plan environment

The position offered involves residence in Cyprus.
Send email to jobs-hq@easy-forex.com, attaching your CV

Account Service Manager (ASM), Chinese speaking

Overall Purpose of Role

Overall responsibility for the company’s client base in all sales aspects (generating and retaining clients, as well as following up on client issues), customer service and administration generated by sales activity.

Main Activities and Responsibilities

• Handling new client leads (first contact) daily
• Continued follow up on contacts with prospects as clients
• Effectively handle the existing client base (general customer service assistance and dealing with issues and complaints)
• Always update the client database to ensure accurate client information and contact details

Special Requirements (equipment used, external contacts etc)

• Microsoft Office (Word, Excel, PowerPoint)
• Networking skills
• Languages: English and additional language is an advantage (e.g. Spanish, Chinese, Arabic, Hebrew, French, German, Portuguese)

Other Features of Job (travel, hours of work, working conditions etc)

• 0900 – 1800 Monday to Friday, may include overtime/weekends as part of the job
• On call as and when required.
• Location: Limassol, Cyprus

Education, Qualifications and Training

• Associate Diploma/ HND or equivalent (Business, Finance, Economics or other relevant)
• Excellent Computer training – Microsoft Office (Intermediate Level)
• Languages: English is a must with at least one more language

• Degree or equivalent (Business, Finance, Economics or other relevant)
• Sales Techniques training advantageous

Experience

• 1-2 year experience in a sales environment preferably in the financial sector

Work Based Competencies

• Excellent Communication skills, (over the phone, one on one and in writing)
• Excellent networking skills
• Very good organizational and administration skills
• Computer literate
• Native Chinese and fluency in English is a must

Behavioral Competencies

• Excellent communicator
• Strong influencing skills
• Ability to work alone and hit deadlines and targets
• Goal oriented
• Driven
• Good analytical skills
• High level of integrity

The position offered involves residence in Cyprus.
Send email to jobs-hq@easy-forex.com, attaching your CV