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Jobs and Careers

easy-forex® welcomes applications from candidates interested in working with us, even if your background does not match any positions available on this site. Please note that applications will only receive a reply if scheduling an interview is deemed appropriate.


VIP Client Relationship Manager – Cyprus

An exciting opportunity has arisen for a driven, people orientated individual to join our VIP Client Relationship team, based in Limassol, Cyprus.

Overall Purpose of Role:

To help grow, retain and reactivate VIP clients by offering up to date market information, training of clients on company’s products and ensure excellent service standards.

Main Activities and Responsibilities

  • To service clients with regards to their trading needs: Quote prices, provide market information, change S/L and T/P accept limit orders.
  • To manage on-going private client relationships and take proactive steps to maximize client satisfaction.
  • To update market information on the EF trading Platform (Update the Financial Calendar, etc.).
  • To monitor the quality of the company rates by comparing/benchmarking against those of other providers.
  • To open and close the VIP Client Relationship desk at specified hours.
  • To keep up to date with market information and monitor trends in all major currency pairings.
  • To provide training to clients on the use of the Company’s products and platforms.
  • To assist with any and all after sales issues which may include: collecting documents, withdrawals, deposits, funds transfers, account and trading issues etc.

Other Features of Job (travel, hours of work, working conditions etc):

  • Working on 9hour shifts Monday to Friday, Role of Trust which ,may include overtime/weekends as part of the job, on call as and when required

Experience

  • BSc degree in Finance/Economics or equivalent in a relevant field
  • Excellent computer training (Microsoft Office)
  • Previous experience in an Financial organisation
  • Excellent communication & organisational skills
  • Solid understanding of Fundamental & Technical Analysis
  • Must be able to adopt sales techniques
  • Fluency in English (Other languages will be considered as an advantage)

How to apply:

Please send your most up to date CV detailing your experience to the following email address: jobs-hq@easy-forex.com and we will contact you should an interview be deemed appropriate. Please note that the right candidate must be able to legally work in Cyprus.


Risk Management Associate

An exciting opportunity has arisen for a financially savvy, proactive individual to join our Risk Management team, based in Limassol, Cyprus.

Overall Purpose of Role:

This is an exciting and challenging role wherein the main responsibilities are to study and assist in managing our market risk exposure.

Main Activities and Responsibilities

  • Study and monitor operational and market risk
  • Maintain relationships with Company’s liquidity providers
  • To investigate trading system issues
  • Monitor client trading activity and identify any risks posed to company
  • Generate reports and interpret meaningful trends
  • Create and distribute market news content for colleagues
  • Liaise with internal departments on behalf of the risk management team
  • Contribute to new product developments

Experience

  • Degree or equivalent in Business, Finance, Economics or another related field
  • Personal interest in the financial markets
  • Excellent numerical and analytical abilities
  • Excellent computer skills, MS word, Excel, PowerPoint, Outlook
  • Fluency in English, other languages highly desirable

How to apply:

Please send your most up to date CV detailing your experience to the following email address: jobs-hq@easy-forex.com and we will contact you should an interview be deemed appropriate. Please note that the right candidate must be able to legally work in Cyprus.


Online Affiliate Manager

An exciting opportunity has arisen for a driven, strong networker to join our Marketing team, based in Shanghai, China.

Overall Purpose of Role:

To establish and execute strategies aiming at the expansion of Chinese online affiliates activity.

Main Activities and Responsibilities

  • Research, initiate and execute plans to develop partnerships with online affiliates and affiliate networks
  • Assist in setting annual targets and budgets in China region and meet such goals
  • Enhance and also build where necessary, processes, systems and features to support business growth in acquiring new online affiliates
  • Work closely within marketing to initiate and implement marketing campaigns targeted at attracting new online affiliates and campaigns to improve retention
  • To work closely with the product management team in order to develop dedicated technology and features for managing online affiliates
  • Maintain direct contact with online affiliates, hence ensuring excellent service standards
  • Ensure alignment with budget controls

Experience

  • Proven experience in a similar role in industries like online ad network, finance and forex.
  • Degree or equivalent in Business, Marketing or another related field
  • Excellent sales and negotiation track record
  • Well versed in e-commerce practices and networking with an excellent marketing and promotional background
  • Relevant managerial experience, especially in multidimensional matrix management
  • English language reading and writing skills

How to apply:

Please send your most up to date CV detailing your experience to the following email address: jobs-hq@easy-forex.com and we will contact you should an interview be deemed appropriate. Please note that the right candidate must be able to legally work in China.


Client Relationship Manager

An exciting opportunity has arisen for a driven, people orientated individual to join our Client Relationship team, based in Limassol, Cyprus.

Overall Purpose of Role:

To help grow, retain and reactivate clients by offering up to date market information, training of clients on company’s products and ensure excellent service standards.

Main Activities and Responsibilities

  • To manage on-going private client relationships and take proactive steps to maximize client satisfaction.
  • To provide training to clients on the use of the Company’s products and platforms.
  • To assist with any and all after sales issues which may include; Collecting documents, withdrawals, deposits, funds transfers, account and trading issues.
  • To keep up to date with market information and monitor trends in all major currency pairings.
  • To grow/retain/reactivate clients business and eventually transfer to the VIP client Relationship Department.

Other Features of Job (travel, hours of work, working conditions etc):

  • Working 40hours a week, Monday to Friday, Role of Trust which ,may include overtime/weekends as part of the job, on call as and when required

Experience

  • Associate Diploma/ HND or equivalent or equivalent in a relevant field
  • Excellent computer training (Microsoft Office)
  • Previous experience in an Financial organisation
  • Must be able to adopt sales techniques
  • Fluency in English (Other languages will be considered as an advantage)

How to apply:

Please send your most up to date CV detailing your experience to the following email address: jobs-hq@easy-forex.com and we will contact you should an interview be deemed appropriate. Please note that the right candidate must be able to legally work in Cyprus.


Sales Representatives

An exciting opportunity has arisen for driven, sales orientated individuals to join our Acquisition team, based in Limassol, Cyprus.

Overall Purpose of Role:

To efficiently handle all outbound calls from sales leads/registrations, and meet agreed personal targets with regards to sales of company products to our Arabic, Hindi, Polish and English speaking clients.

Main Activities and Responsibilities

  • To handle new client leads (first contact) daily
  • To proactively promote easy forex and easy forex products in order to meet established marketing plan goals and annual sales revenue
  • To effectively handle the client base to ensure accurate client information and contact details
  • To document all prospective enquires, outcomes and follow up on sales opportunities on the client database
  • To meet goals, sales quotas and preset activity standards
  • To perform any other duties as assigned within their capability

Experience

  • Proven experience in a sales environment, preferably in the financial sector
  • Educated to a good level
  • Excellent Communication skills in either Arabic, Hindi, Polish and/or English languages (over the phone, one on one and in writing)
  • Demonstrated success in achieving goals
  • Comfortable working on the telephone with customers in a high-volume call centre environment

How to apply:

Please send your most up to date CV detailing your experience to the following email address: jobs-hq@easy-forex.com and we will contact you should an interview be deemed appropriate. Please note that the right candidate must be able to legally work in Cyprus.


Digital Marketing Specialist

An exciting opportunity has arisen for a driven and focused individual to join our Digital Marketing team, based in Limassol, Cyprus.

Overall Purpose of Role:

To drive marketing strategies and marketing communication efforts to the areas of focus through various digital marketing channels.

Main Activities and Responsibilities

  • Maintain content on the corporate blog aligned with overall content strategy via freelance writers
  • Work with the digital marketing team to coordinate and create new landing pages for online marketing opportunities through the internal content management system
  • Co-ordinate the creation and manage the distribution of press releases globally via paid services and also through the many free press release sites
  • Monitoring social media for company mentions and engaging with customers where relevant
  • Contributing to the organization’s Social Media accounts
  • Supporting the in-house marketing and design team by coordinating and collating content
  • Contribute to the overall company’s email marketing campaigns as part of the digital marketing team
  • Tracking and reporting on email campaigns in order to guide improvements

Other Features of Job (travel, hours of work, working conditions etc):

  • Working 0900 – 1800 Monday to Friday, Role of Trust which ,may include overtime/weekends as part of the job, on call as and when required

Experience

  • Bachelor’s Degree in Marketing, Business or Communications or equivalent
  • Some experience in a business environment preferably in the finance, technology or ecommerce sector
  • Experience with advertising, PR and marketing campaigns
  • Experience with a number of marketing communication disciplines (advertising, direct response, viral and others) would be considered an asset
  • Ability to capture and use market data in order to develop metrics to drive communications

How to apply:

Please send your most up to date CV detailing your experience to the following email address: jobs-hq@easy-forex.com and we will contact you should an interview be deemed appropriate. Please note that the right candidate must be able to legally work in Cyprus.


Mandarin Speaking Customer Support Representative

Overall Purpose of Role:

Overall responsibility for providing after-sales support to clients who have activated their trading accounts.

Main Activities and Responsibilities

  • Responding to client requests and questions via, telephone, chat and email
  • Assisting with any and all after-sales issues, which may include: collecting documents, withdrawals, deposits, funds transfers, account creations, trading issues, etc
  • Assisting with client training and guiding them in learning how to operate the trading platforms
  • Coordinating with the sales team and other relevant departments to properly and effectively assist clients
  • Other duties as required (sales performance reports, administrative tasks)

Other Features of Job

  • Location: Limassol, Cyprus
  • Hours of work: 0900 – 1800 Monday to Friday, Role of Trust which ,may include overtime/weekends as part of the job, on call as and when required

Education, Qualifications and Training

Preferred:

  • Associate Diploma/HND or equivalent in a relevant field
  • Excellent computer training (Microsoft Office)
  • Fluency in Mandarin and English (Other languages will be considered as an advantage)

Experience

Essential:

  • Previous experience in an office environment preferably with customer focus elements

Work Based Competencies

Essential:

  • Excellent communication & organisational skills

Please send your most up to date CV detailing your experience to the following email address jobs-hq@easy-forex.com and we will contact you should an interview be deemed appropriate. Please note that the right candidate must be able to legally work in Cyprus.